(4.9 / 5)1153+ Ratings

PoolSupplies.com Reviews

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Overall Rating

4.9
13 Reviews
  • 576%
  • 421%
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About PoolSupplies.com

Poolsupplies.com is a one-stop shop for all swimming pool needs. They offer a wide selection of discount swimming pool supplies, accessories, chemicals, liners, safety covers, solar covers, parts, and equipment. Their product range includes pool pumps, cover pumps, sand filters, cartridge filters, DE filters, filter supplies, natural gas heaters, propane heaters, solar heaters, heat pumps, salt water systems, fittings & plumbing, filter replacement parts, and replacement parts for pumps & motors. They also provide swimming pool cleaning supplies and equipment such as automatic pool cleaners, skimmers, vacuums, hoses, pool brushes, and maintenance kits. The website offers same-day shipping for orders placed by 4pm EST. They have been a nationwide leader in pool supplies since 1958 and pride themselves on being a 5-star pool supply superstore.

PoolSupplies.com Pros & Cons

Pros of Poolsupplies.com:

  • Huge Selection: Offers a vast array of pool supplies, including chemicals, toys, pumps, filters, and more.
  • Best Prices: Provides competitive pricing, especially with weekly promo codes.
  • Fast Shipping: Offers two-day shipping for free on orders over $50, ensuring timely delivery.
  • Quality Parts: Sells high-quality replacement parts that fit perfectly, addressing common pool issues.

Cons of Poolsupplies.com:

  • Customer Service Issues: Many customers have reported poor customer service, including unhelpful representatives and unresolved warranty claims.
  • Quality Concerns: Some products have been described as "cheap junk" with defective parts and poor durability.
  • Warranty Problems: Customers have experienced difficulties with warranty claims, with some warranties not covering natural wear and tear or punctures in the liner.
  • Mixed Reviews: The company has a mixed reputation, with some customers expressing satisfaction while others are highly dissatisfied.

PoolSupplies.com Coupon & Discount Codes

$7 Off Your First Order Of $70+

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Free Shipping & Handling on orders over $99

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15% off pool shock

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15% OFF

PoolSupplies.com Customer Reviews (13)

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Diana Forde
Diana Forde
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Perfect Replacement Parts

The replacement parts I ordered fit my pool perfectly.

Mar 27, 2023
Dominik Abend
Dominik Abend
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Huge selection!

No matter what random pool part you need, they have it. I've never gone looking for something and not found it in their massive catalog.

Mar 27, 2023
Kayla Gribble
Kayla Gribble
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Best prices!

Shopped around at a bunch of places locally and online, these guys have the best prices I've found, especially if you grab one of their weekly promo codes.

Mar 27, 2023
Émilie Giguère
Émilie Giguère
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Save my life!

The motor on my pool pump crapped out on the hottest day of summer. I ordered a replacement from these guys and it arrived next day, salvaging my summer. You guys rock!

Mar 26, 2023
Fabie Godina
Fabie Godina
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Awesome selection

They have everything you could ever need for your pool. Chemicals, toys, pumps, filters, you name it. My pool has never run so well since I started ordering supplies from here.

Mar 25, 2023
Maria Siegfried
Maria Siegfried
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Super fast shipping

I ordered a new pool skimmer on Tuesday and it was at my door on Thursday. Two day shipping for free over $50 order. Impressed!

Mar 25, 2023
Maslin Goulet
Maslin Goulet
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Fast shipping!

I always get my pool supplies at the start of the season to avoid having to run out to the store when something runs out.The huge selection and fast shipping from this place is a summer saver.

Mar 24, 2023
Steven Gardner
Steven Gardner
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Quality parts!

After a few cheap substitutes from the big box store fell apart, I came here for my replacement pool hoses and fittings. The quality is far better and worth the few extra bucks. My leaks and cracks are no longer an issue.

Mar 22, 2023
Marine Sansouci
Marine Sansouci
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It's made a huge difference!

I bought one of their Intex pool skimmers and it's made a huge difference in keeping leaves and debris out of my pool. Easy to attach and does the job well.

Mar 22, 2023
Matilde Martins
Matilde Martins
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Backyard Paradise

My backyard has now become the perfect place to relax and unwind. Thank you for offering such a great selection of backyard products.

Mar 21, 2023

PoolSupplies.com Customer’s Q&A

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PoolSupplies.com Features and Benefits

Key Features and Benefits of PoolSupplies.com:

  1. Wide Product Selection:

    • Offers a variety of pool supplies, including chemicals, covers, liners, equipment, and accessories.
  2. Discounted Prices:

    • Provides competitive pricing with discounts on various products, such as winter covers, water bags, and leaf net covers.
  3. 30-Day Returns:

    • Allows customers to return products within 30 days, ensuring customer satisfaction.
  4. Customer Service:

    • Available year-round with same-day shipping for orders placed by 4 PM EST.
  5. Quality Brands:

    • Stands behind quality brands, ensuring reliable products for customers.
  6. Helpful Blog Posts:

    • Features a blog with tips and advice on pool maintenance, helping customers make informed decisions.
  7. Customer Reviews:

    • Although customer reviews are mixed, with some customers expressing satisfaction and others dissatisfaction.

PoolSupplies.com Pricing

Pricing at PoolSupplies.com:

  • Sale Items: Prices start as low as $29.99 for various pool supplies, with discounts available on items like winter covers, water bags, and leaf net covers.
  • Equipment Clearance: Deals on new filters, pumps, and other equipment can be found on the Equipment Clearance page, offering savings on pool upgrades.
  • Above Ground Pools: Prices start at $949.99 for round and oval above ground pools, with various models available starting at $1,359.99 and $1,229.99.

What payment methods does Poolsupplies.com accept?

Poolsupplies.com supports payment methods that offer a "money-back guarantee" such as Alipay, Mastercard, Paypal, and Visa. These methods provide security and convenience for customers. Please note that the availability of these payment methods may vary depending on the customer's location and the specific terms and conditions of Poolsupplies.com. It's always a good idea to check the website or contact their customer service for the most accurate and up-to-date information.

PoolSupplies.com FAQs

FAQ

PoolSupplies.com Alternatives

Top 10 alternatives to poolsupplies.com:

  1. The Pool Supplies Superstore: Known for its extensive inventory and wholesale prices. Offers Free Shipping on orders over $50 and a 30-day money-back guarantee.
  2. Home Depot: Offers a wide range of pool supplies along with other home improvement products. Known for its price match guarantee.
  3. Leslie's: Provides a comprehensive selection of pool products and has a rewards program. Known for its A+ rating from the Better Business Bureau.
  4. Doheny's: An online retailer with over 55 years of experience. Offers a low price guarantee, 30-day return policy, and Free Shipping on orders over $50.
  5. Pool Parts To Go: Specializes in pool parts and accessories. Known for its competitive pricing and fast shipping.
  6. Pool Central: Offers a variety of pool supplies and accessories. Known for its customer service and affordable prices.
  7. Pools Etc: Provides a wide range of pool products and accessories. Known for its quality products and customer satisfaction.
  8. In The Swim: Offers a comprehensive selection of pool supplies and accessories. Known for its competitive pricing and fast shipping.
  9. Pool Splash: Specializes in pool chemicals and accessories. Known for its affordable prices and customer service.
  10. Your Pool Hq: Offers a variety of pool supplies and accessories. Known for its quality products and customer satisfaction.
FAQ

About Poolsupplies.com Prices and Cost?

"Poolsupplies.com" offers a wide selection of discount swimming pool supplies, accessories, chemicals, liners, safety covers, solar covers, parts, equipment and more. The prices for various items are as follows: Filters are available at prices as low as $139.99, Pools can be purchased for as low as $1,299.99, Liners are available starting from $99.99, and Solar Covers can be bought for as low as $34.99. The website also offers high-quality liners at industry-low prices. It's worth noting that these prices are subject to change and it's always a good idea to check the website for the most current prices and deals.

FAQ

Poolsupplies.com Return Policy?

The Return Policy of PoolSupplies.com states that all return requests must be made within 30 days of purchase. A 20% restocking fee will be charged for returns. This fee can be waived if the customer would like in-store credit or if a purchase of similar value is made when arrangements are made for the return of the item. Not all items may be returned. Chemicals, custom orders, special orders, unpackaged/unfolded solar covers, liners, and winter covers are all non-returnable. The item to be returned must be unopened, clean, and in resalable condition. A Return of Merchandise Authorization (RMA) must be obtained from the Customer Service Department prior to returning the item. Without this number, the package will not be accepted and will be returned to the customer. Original shipping and handling costs will not be refunded. The customer is responsible for all return shipping costs.

As for the Shipping Policy, PoolSupplies.com tries to keep their system and website up to date with the latest information. However, there may occasionally be shipping delays associated with the items. Usually, items will only be on backorder for 1-2 weeks and they will ship out when they arrive at the warehouse. If the items are being dropshipped from the manufacturer, please allow 7-10 business days for the order to ship out. During the busiest times of the year, this may be extended, as the manufacturer receives more orders. The customer will be contacted by email if there are any backordered items. If the customer wishes to cancel the order or switch to an in-stock item, they should contact the customer service department. The customer is not charged for backordered items until they are shipped. If the customer wishes to cancel or switch the order, a refund will not be necessary.

FAQ

Is Poolsupplies.com a reliable website?

Poolsupplies.com has mixed reviews. Some customers have expressed dissatisfaction with their purchases and customer service. Complaints often mention issues with warranties and product quality. However, there are also positive reviews. It's recommended to read through the reviews and make an informed decision before purchasing. Please note that experiences can vary widely among different customers. It's always a good idea to do thorough research before making a purchase from any online retailer.

FAQ

Are there any customer reviews for Poolsupplies.com?

Reviews for Poolsupplies.com are mixed. On Better Business Bureau, customers have reported issues with product quality and customer service. For instance, one customer complained about a pool cover that started falling apart after one year, and the company did not honor their guarantee. Another customer had a similar experience with a pool float missing some hardware. On Sitejabber, the company has a rating of 1.44 stars from 48 reviews, indicating general dissatisfaction. Most complaints mention poor customer service and issues with warranty. However, on another review site, the company has a better rating with 43% excellent reviews. The ratings for delivery, price, quality, and customer service are all 3.9 out of 5. It's important to note that these reviews are subjective and experiences may vary.

FAQ

About Poolsupplies.com Popular Products and Services?

"Poolsupplies.com" is a one-stop shop for all swimming pool needs. The popular products include swimming pool supplies, accessories, chemicals, liners, safety covers, solar covers, parts, and equipment. The website offers a wide selection of discount swimming pool supplies. Some of the top products loved by customers include filters, pools, and liners. In terms of equipment, it's essential to have the right pool equipment that will rid your pool of unwanted materials and debris, and keep it at the right temperature. The website offers a variety of pool equipment including Pool Pumps, Cover Pumps, Sand Filters, Cartridge Filters, DE Filters, Natural Gas Heaters, Propane Heaters, Solar Heaters, Heat Pumps, Salt Water Systems, Fittings & Plumbing, and Filter Replacement Parts. The website also offers assistance in choosing the right pool filter for your pool and experience level. They stand behind their brands and their quality. They also offer clearance sales for even deeper discounts. The website promises pool specialists available year-round and same-day shipping for orders placed by 4pm EST.

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