PoolSupplies.com Reviews

"Poolsupplies.com" offers a wide selection of discount swimming pool supplies, accessories, chemicals, liners, safety covers, solar covers, parts, equipment and more. The prices for various items are as follows: Filters are available at prices as low as $139.99, Pools can be purchased for as low as $1,299.99, Liners are available starting from $99.99, and Solar Covers can be bought for as low as $34.99. The website also offers high-quality liners at industry-low prices. It's worth noting that these prices are subject to change and it's always a good idea to check the website for the most current prices and deals.

"Poolsupplies.com" is a one-stop shop for all swimming pool needs. The popular products include swimming pool supplies, accessories, chemicals, liners, safety covers, solar covers, parts, and equipment. The website offers a wide selection of discount swimming pool supplies. Some of the top products loved by customers include filters, pools, and liners. In terms of equipment, it's essential to have the right pool equipment that will rid your pool of unwanted materials and debris, and keep it at the right temperature. The website offers a variety of pool equipment including Pool Pumps, Cover Pumps, Sand Filters, Cartridge Filters, DE Filters, Natural Gas Heaters, Propane Heaters, Solar Heaters, Heat Pumps, Salt Water Systems, Fittings & Plumbing, and Filter Replacement Parts. The website also offers assistance in choosing the right pool filter for your pool and experience level. They stand behind their brands and their quality. They also offer clearance sales for even deeper discounts. The website promises pool specialists available year-round and same-day shipping for orders placed by 4pm EST.

The Return Policy of PoolSupplies.com states that all return requests must be made within 30 days of purchase. A 20% restocking fee will be charged for returns. This fee can be waived if the customer would like in-store credit or if a purchase of similar value is made when arrangements are made for the return of the item. Not all items may be returned. Chemicals, custom orders, special orders, unpackaged/unfolded solar covers, liners, and winter covers are all non-returnable. The item to be returned must be unopened, clean, and in resalable condition. A Return of Merchandise Authorization (RMA) must be obtained from the Customer Service Department prior to returning the item. Without this number, the package will not be accepted and will be returned to the customer. Original shipping and handling costs will not be refunded. The customer is responsible for all return shipping costs.

As for the Shipping Policy, PoolSupplies.com tries to keep their system and website up to date with the latest information. However, there may occasionally be shipping delays associated with the items. Usually, items will only be on backorder for 1-2 weeks and they will ship out when they arrive at the warehouse. If the items are being dropshipped from the manufacturer, please allow 7-10 business days for the order to ship out. During the busiest times of the year, this may be extended, as the manufacturer receives more orders. The customer will be contacted by email if there are any backordered items. If the customer wishes to cancel the order or switch to an in-stock item, they should contact the customer service department. The customer is not charged for backordered items until they are shipped. If the customer wishes to cancel or switch the order, a refund will not be necessary.

Poolsupplies.com has mixed reviews. Some customers have expressed dissatisfaction with their purchases and customer service. Complaints often mention issues with warranties and product quality. However, there are also positive reviews. It's recommended to read through the reviews and make an informed decision before purchasing. Please note that experiences can vary widely among different customers. It's always a good idea to do thorough research before making a purchase from any online retailer.

Poolsupplies.com supports payment methods that offer a "money-back guarantee" such as Alipay, Mastercard, Paypal, and Visa. These methods provide security and convenience for customers. Please note that the availability of these payment methods may vary depending on the customer's location and the specific terms and conditions of Poolsupplies.com. It's always a good idea to check the website or contact their customer service for the most accurate and up-to-date information.

Reviews for Poolsupplies.com are mixed. On Better Business Bureau, customers have reported issues with product quality and customer service. For instance, one customer complained about a pool cover that started falling apart after one year, and the company did not honor their guarantee. Another customer had a similar experience with a pool float missing some hardware. On Sitejabber, the company has a rating of 1.44 stars from 48 reviews, indicating general dissatisfaction. Most complaints mention poor customer service and issues with warranty. However, on another review site, the company has a better rating with 43% excellent reviews. The ratings for delivery, price, quality, and customer service are all 3.9 out of 5. It's important to note that these reviews are subjective and experiences may vary.